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Opening the Manager's Door: State Probation Officer Stress and Perceptions of Participation in Workplace Decision Making

Department of Sociology and Criminology, Florida Southern College

Terry L. Wells

Department of Government Sociology, Georgia College and State University

W. Wesley Johnson

College of Criminal Justice, Sam Houston State University

Stress can be costly not only to individuals but also to organizations. Participatory management has been recommended as a means for reducing probation officer stress. This article via self-report surveys of probation personnel in a southern state considers the relationship of a number of demographic variables with employee perceptions of participation in workplace decision making, job satisfaction, and organizational and physical stress levels. Construction of a structural model revealed that employee perceptions of participation in workplace decision making was an important variable in relation to job satisfaction and its influence on both reported organizational and physical symptoms of stress. The results lend further credence to the use and development of participatory management schemas within probation organizations.

Key Words: probation officer stress • participatory management • participation in workplace decision making

Crime & Delinquency, Vol. 49, No. 4, 519-541 (2003)
DOI: 10.1177/0011128703256526


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